The Design Studio (“The Design Studio,” “we,” “us,” or “our”) is an interior design and home remodeling company located at 201 Town Center Ln #1121, Keller, TX 76248. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including how we handle text messaging (SMS).

Information We Collect

We collect information you give us directly when you fill out a form on our website, request a consultation, book an appointment, call us, or text us. This may include:

• Your name, email address, and mobile phone number
• Your property address and details about your design or remodeling project
• Appointment dates, times, and preferences
• Any messages or notes you choose to send us

We may also automatically collect basic technical information when you visit our website, such as your browser type, device type, pages visited, and referring site, using cookies and similar technologies.

How We Use Your Information

• To respond to your inquiries and follow up on your project
• To schedule, confirm, and remind you about consultations and appointments
• To provide design and remodeling services and related updates
• To send you marketing messages, such as offers and service updates, only if you have opted in to receive them
• To improve our website, services, and customer experience
• To comply with legal obligations

Text Messaging (SMS)

If you provide your mobile number and opt in, we may send you text messages. We offer two separate, optional types of text messages, and you choose each one independently:

• Customer care messages about your inquiry, consultation scheduling, appointment confirmations, appointment reminders, and service-related updates.
• Marketing messages about special offers, discounts, and service updates.

Consent to receive text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. You can also contact us using the details below.

How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate our business, such as scheduling, communication, and website hosting providers, and only as needed for them to perform those services on our behalf. We may also disclose information if required by law or to protect our rights. Text messaging opt-in data and consent are never shared with third parties for their marketing purposes, as described above.

Cookies

Our website may use cookies and similar technologies to understand how visitors use the site and to improve it. You can set your browser to refuse cookies, though some parts of the site may not work as intended.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

• You can opt out of text messages at any time by replying STOP.
• You can unsubscribe from marketing emails using the link in any email.
• You can ask us to access, correct, or delete your personal information by contacting us.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact Us

The Design Studio
201 Town Center Ln #1121
Keller, TX 76248
Phone: (682) 481-5005
Email: [email protected]